SPECIALIZED SERVICES | VOLKSWAGEN

WHY ARE THEY SO IMPORTANT?

Specialty repairs are not offered at your average repair shop because most repairs of this nature require factory training, specific tools, extensive experience and a unique knowledge to execute them properly. Excelerate Performance has brought all of these requirements together into one shop so that your specialty repair doesn't become especially disastrous.

 

FACTORY MAINTENANCE & REPAIR

 

Looking for OE specified maintenance without the OE specified prices? Or perhaps you’re tired of your dealership’s antics? WE are the dealer alternative! Excelerate Performance is completely knowledgeable and capable of performing factory maintenance and service utilizing OE maintenance schedules. We have you covered from mile zero to the last mile and covering all services in between, whether it be a 10k, 20k, 60k, 90k or 250k.

 

 

TIMING BELTS & TENSIONERS

 

What is a timing belt and why is it so crucial to proper engine operation? This belt maintains synchronization and control of the timing components, i.e. the crank, cam(s) and the valvetrain. So why does your timing belt need to be replaced? The timing belt is a rubber product and resides in a sensitive environment where it experiences extreme heat cycles. The extreme heat cycles and constant tension place a lot of stress on the belt, causing it to dry out, stretch, crack or snap. If this happens it can be catastrophic and cause complete engine failure. We highly recommend that you follow the factory recommended maintenance intervals and be proactive about preventative maintenance. If you wait too long you may wind up in a bad situation with an even bigger problem.

 

 

FLUID FLUSHES AND SERVICES

 

Changing the fluids on your vehicle leads to vehicle longevity and better performance. Fluids used in the oiling, coolant, brake and power steering systems break down over time and lose their lubrication properties. When that occurs you get metal on metal, which leads to high temperatures and ultimate failure. Sometimes just a drain and fill is sufficient. But with brake systems, power bleeders and automated flushing devices allow us to improve efficiency, ensure accurate bleeding, and consequently this reduces wait times and costs for customers. Not sure when to bring your car in for these services? Be sure to contact our service department.

 

Alignments & Tire Changeovers

 

An alignment is important because it dials in your vehicle’s suspension. A proper alignment will improve the potential of your vehicle’s performance and safety on the road, while also preventing unnecessary and uneven tire and suspension wear. However, not all alignment systems are created equal, and neither are all alignment technicians. Excelerate Performance’s alignment experts use the best equipment on the market, the Hunter Hawkeye Elite alignment system, and the exact specifications provided by the original manufacturer of the vehicle. The specifications, equipment, and technician allow us to properly align the camber, caster and toe of your vehicle.

 

AUTOMATIC TRANSMISSION SERVICE

 

Many OEMs claim “lifetime fluid” for your automatic transmission. But what do they consider the lifetime to be? 100k? That’s unacceptable. Your automatic transmission has a filter and fluid and over time the filter gets clogged and the fluid breaks down. Change your fluid and filter regularly and extend the lifetime of your transmission as a few hundred dollar service every 30-50k is significantly less than a new transmission every 100k.

 

 

IGNITION MAINTENANCE

 

Ignition component maintenance (spark plugs, ignition wires, ignition coil packs, distributors, etc) is invaluable. When your ignition operation suffers so does fuel economy, engine performance and overall wear on the engine. It might have even gotten to the point where your Check Engine Light is flashing at you. That means the vehicle is misfiring and you should stop driving the car before you permanently damage a cylinder or the catalytic converter. A good rule of thumb is to replace spark plugs every 30-40k miles and coil packs just as frequently. In some cases, these items are particularly subject to failure when upgraded software is installed, particularly because the demand and stress on these parts is increased significantly. Replacement as preventative maintenance also never hurts.

 

 

SUSPENSION COMPONENTS

 

Suspension components are commonly overlooked when it comes to maintenance. However, suspension items are wear items as well. Most suspension bushings are made of rubber because the material dampens vibrations; this rubber wears over time and becomes sloppy and tears or can even crack and fall apart. Shocks and struts become soft over time and eventually the seals will begin to leak, causing your suspension to feel “floaty” and bouncy. Other key components also have wear items like strut mounts, control arms, sway bar bushings, end links and more. All of these need to be maintained in order to safely drive your vehicle.

 

VW/AUDI 2.0T TSI TIMING CHAIN TENSIONER

Are you a VW/Audi 2.0T TSI owner? Does your vehicle suffer from engine stalling, engine rattle upon cold or warm start, or possibly the feared Check Engine Light for misfires, camshaft or knock sensor codes? It may be that your timing chain tensioner has failed. How so? There is a known TSB on this piece in which earlier models were equipped with an inferior part from the factory. Excelerate Performance recommends replacing this as a preventative measure to the new updated unit because catastrophic failure is at large here. We also recommend replacing the timing chains at this time due to potential stretching of the chains and excessive wear on the other guides.

VW/AUDI 2.0T TSI CAM BRIDGE

The cam bridge is piece of the engines oiling system that is responsible for providing oil lubrication to the camshafts. The cam bridge has a small orifice found inside a small round galley that has a check ball inside it. This ball acts a one-way check valve to control flow of oil pressure to the camshafts. The screen also acts as a filter and a placeholder so the check ball doesn’t fall out. The screen sometimes will even break or fall out and get lodged between the check ball and its seat which would lead to starving the cams of oil. Symptoms to this failure are similar to those of the camshaft tensioner, but you will also experience low fuel pressure codes.

CARBON CLEANING

Is direct injection plugging up your intake system and valves with carbon? You might ask, what is direct injection (aka (GDI) Gasoline Direct Injection or (FSI) Fuel Stratified Injection) and does my car have it? Direct injection sprays fuel directly into the combustion chamber instead of into the intake track. This is a faster and more efficient way to get fuel into the cylinders which leads to better fuel economy and cleaner emissions. With any advance in technology comes great benefits, but also some consequences. In this case, carbon buildup is the leftover downside of a great advancement. By spraying fuel directly into the cylinders you lose the ability to burn off carbon on the back of the intake valves like older model vehicles. Carbon from EGR and PCV systems find their way back into the engine to be re-burned; but without the fuel spray to de-carbonize you are left with a mess that needs to be cleaned. Common symptoms range from rough idle, lost power, slow acceleration, misfires and even poor fuel economy. Don't worry. We have the tools and expertise to get you back on track for performance and fuel economy. Whether it be with our FuelKare Decarbonizing machine or the good ole hand scraping and cleaning of the valves, we'll get you taken care of.

VW/AUDI 2.0T FSI CAMSHAFT REPLACEMENT

Far too many VW/Audi 2.0T FSI owners know about the need for an intake camshaft. The primary cause: failure to replace the cam follower, a very inexpensive part, regularly. A cam follower is a machined intensifier piston made of hardened tool steel and is coated in a Diamond Like Coating (DLC) coating. The cam follower rides directly on its own lobe on the intake camshaft and is the mediator between the lob and the high pressure fuel pump (HPFP) which feeds the direction injection. The problem starts to snowball when the coating starts to wear. As the coating wears the more friction is created. In the event where the DLC coating is completely worn off, the follower starts to roll metal on metal directly with the camshaft lobe. Below on the left, in both photos, you can see an example of the cam follower in the last stage of life. This ultimately becomes a situation where the camshaft needs to be replaced. This job isn't for the faint of heart. We have all the knowledge and tools to complete this repair properly, as well as with the updated parts. However, if you want to avoid this expensive specialized repair, replace your cam follower regularly. We recommend every 10k miles if you have an aftermarket HPFP and every 20k miles if you have an OE HPFP.

QUESTIONS? CONCERNS? SUGGESTIONS?

This page will be updated in the future to update information and add services specific to BMW. If you would like to see something added or have ideas, we would like to hear from you.

Information

Location:
12 Sycamore Way
Unit 1 & 2
Branford, CT 06405

Call Us: 203-483-6100

E-Mail Us:
Service@excelerateperformance.com
Sales@excelerateperformance.com

Working Hours:
Monday - Friday 9:00AM-6:00PM