REPUTATIONSince 2003, the team at Excelerate Performance has worked tirelessly to build up a solid reputation as a reliable, honest and efficient performance, repair and service center. We have serviced thousands of vehicles, processed thousands of e-commerce transactions, distributed thousands of parts, while concurrently giving each customer the personal attention that is necessary. We believe that this tried and true approach, coupled with excellent communication and extreme attention to detail, produces a reputation that new and existing customers can be confident in. The reviews and testimonies below are evidence of that fact. If you're new to Excelerate Performance, we cordially invite you to become part of the family, as so many others have. Thank you and we look forward to meeting your automotive aspirations.
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I bypass 3 other APR dealers to use Excelerate. Always a good experience here.
The service (customer service and service on my car) is above and beyond any I’ve dealt with before! My car is fixed perfectly and I am super picky! I will recommend XLR8 to everyone! You certainly have my business from now on!
Every step of the way either Justin or the owner called and emailed me. Have them an impossible time line and they completed it with hours to spare. The ability to be detailed and explain procedures on factual timelines is a super power they have. They also have a magical parts department that can make anything appear immediately.
First impressions are everything. My husband and I met Josh at Waterfest a few years back. We both like that he took the time to talk to us and walk us through some questions and issues. Josh and his staff are very approachable and knowledgeable. They offer superior customer service and care about making customers happy. I have recently had work done and I am pleased.
The XLR8 staff is very knowledgeable on Audi products. All of the XLR8 staff have been very friendly and responsive to any questions. Very happy with the recent mods to my S4 (cold air intake, AWE touring exhaust, APR intercooler, and Sprint Booster Power Converter).
Amazing shop and very professional! I had my car tuned, exhaust ordered and installed through them and had a coolant problem with my car on a different occasion, they were both real with me and gave me a solid time to install and and fix the problem. Very fairly priced, honest, and communicative. I will definitely bring my Volkswagen to them from now on whenever I need something done!
I have had great experiences with Excelerate. They had better prices than the BMW dealership and replaced my front and rear brakes. Communication was great and it was done in a timely manner. I highly recommend them.
Excellent service, very knowledgeable. Extremely friendly. I will use their services in the future and would refer them to anyone in need of their expertise.
Spoke to the service manager about a problem I’m having with my 2010 Volkswagen Passat. The gentleman I spoke to was extremely knowledgable and helpful with my problem. I’ve spoken to many repair shops about it and nobody describe it as well as these guys. I know have a better idea of where to go from here just from speaking with him for about 5 minutes. Great customer service. Sad I’m across the country or I would 100% bring my VW here!
Another excellent service at Excelerate Performance! I called to inquire about pro tuning, which the shop presently does not do. Craig and Erik spent the time to help me figure out what I wanted to do. I decided to buy a Cobb accessport through the shop and have them install a stage one 93 octane map. I am quite pleased with their attention to the work and the cost of the service. I could’ve installed the map myself, but talking with them about mounting options was priceless. Again, glad to have found the shop. These guys are reliable, knowledgeable, personable and accommodating.
Words can’t express how satisfied I am with the service provided. Customer service is top notch. Direct, accurate and most importantly honest. I also have to mention that their waiting area is well organized and clean. Excelerate performance was recommended by a good friend and I myself would also recommend this place. The almost two hours drive it took me to get there is well worth it. If you need a trustworthy place. Look no further.
Hands down best performance shop in CT! Highly knowledgeable staff and amazing facility! Greg was the best and answered all my questions about an APR tune. Needless to say, my Mk7 Gti is a complete animal and thankfully I have an APR dealer here in New England. Thanks again guys!
One of your employees happens to be a friend of the family and spoke very highly of your shop. I didn’t know that XLR8 worked on everyday cars (BMW) in which he told me yes. I am so happy with my experience and will the service done on my car, without a doubt, I will tell my friends and be a returning customer!
This is a place that every car enthusiast
Greg knows his stuff.
Looks I have finally found place to do any type of work on all my cars. My R is a stealthy pocket rocket. Thanks guys! 🙂
Amazing service and people. Love everything that I have done such as oil changes and modifications to my Golf R MK7.